Our flate rate in Europe is 10€ for orders under 100€. Orders over 100€ have free shipping. For shipping through Europe we kindly ask you to allow between 4-7 labour days.
Shipping flat rate for US and Canada orders is 20€ with a minimum purchase of 50€. Please allow between 4-10 labour days.
We ship around Europe, UK, USA and Canada, please let us know if you're trying to purchase from somewhere else and we'll try to provide you with an international rate.
Easy Returns & Exchanges
In case you wish to make a return or exchange your order, you must please contact us at orders@bassalbassal.com and send it back to us at:
Bassal.
Mestre Nicolau 10,
08021 Barcelona - Spain
+34 932008481
Please note returns and exchanges must be done 15 days after you received your order. Orders placed during December have 30 days to be returned or exchanged.
To prevent bad usage of our products and for your own security, we use special labels in our products which must remain in their original place when returned. Any return or exchange without this special label will not be accepted.
When we receive your order back and checked everything is correct we will refund your money back or proceed to change size and/or model.
